SDDOT celebrates 28 years of 511 service for SD travelers

Published by admin on Tue, 05/14/2024 - 1:20pm

The South Dakota Department of Transportation (SDDOT) celebrated “511 Day” with 28 years of service to South Dakota citizens and travelers on May 11. South Dakota’s 511 traveler information telephone service started as #SAFE (#7223) in November 1996, then became 5-1-1 in 2001. The free service provides real-time travel information 24/7, including incidents, road conditions, closures, construction, and weather forecasts. SDDOT provides a 511 website at https://sd511.org and a mobile app, SDDOT 511, which is available for both iOS and Android users.

511 has been well-used in its 28 years of existence:

• 25 million website engagements;

• More than 4 million phone calls to 511 South Dakota;

• Seven million SDDOT 511 mobile app user engagements;

• 325,000 SDDOT 511 mobile app downloads; and

• Three million My511SD alerts via email or text message.